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A. Kranzbühler
https://orcid.org/0000-0002-1558-3494
Overview
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Research output
(5)
Datasets
(1)
Prizes
(2)
Similar Profiles
(2)
Research output
2
Article
1
Comment/Letter to the editor
1
Conference article
1
Review article
Research output per year
Research output per year
1 results
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Review article
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2019
Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters
Kranzbühler, A. M.
,
Zerres, A.
,
Kleijnen, M. H. P.
&
Verlegh, P. W. J.
,
2019
,
In:
Journal of the Academy of Marketing Science.
48
,
3
,
p. 478-498
21 p.
Research output
:
Contribution to journal
›
Review article
›
peer-review
Open Access
File
valence
100%
Emotion
100%
Meta-Analysis
100%
size
50%
power
25%
54
Citations (Scopus)
113
Downloads (Pure)