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Research Output

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2018

A Unified Smart City Model (USCM) for Smart City conceptualization and benchmarking

Anthopoulos, L., Janssen, M. & Weerakkody, V., 4 Jun 2018, E-Planning and Collaboration: Concepts, Methodologies, Tools, and Applications. IGI Global, Vol. 1-3. p. 523-540 18 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

eGovPoliNet: Experiences from building a policy informatics research community

Brooks, L., Janssen, M. & Papazafeiropoulou, A., 2018, Public Administration and Information Technology. Springer, p. 39-75 37 p. (Public Administration and Information Technology; vol. 25).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

1 Citation (Scopus)

Open data directives and policies

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 33-56 24 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Open data evaluation models: Theory and practice

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 137-172 36 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2 Citations (Scopus)

Open data interoperability

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 75-93 19 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Open data value and business models

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 115-136 22 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2 Citations (Scopus)

Open government data: Areas and directions for research

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 173-194 22 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Organizational issues: How to open up government data?

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 57-73 17 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

The multiple life cycles of open data creation and use

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 1 Jan 2018, Public Administration and Information Technology. Springer, p. 11-31 21 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

4 Citations (Scopus)

The open data landscape

Charalabidis, Y., Zuiderwijk, A., Alexopoulos, C., Janssen, M., Lampoltshammer, T. & Ferro, E., 2018, Public Administration and Information Technology. Springer, p. 1-9 9 p. (Public Administration and Information Technology; vol. 28).

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2016

Decision support framework for opening business data

Buda, A., Ubacht, J., Janssen, M. & Sips, R. J., 2016, Proceedings of the 16th European Conference on e-Government, ECEG 2016. Academic Conferences, Vol. 2016-January. p. 29-37 9 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

1 Citation (Scopus)

Factors influencing the creation of information sharing arrangements between private and public organizations

Praditya, D. & Janssen, M., 2016, Proceedings of the 16th European Conference on e-Government, ECEG 2016. Academic Conferences, Vol. 2016-January. p. 154-161 8 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2 Citations (Scopus)
2014

Barriers and development directions for the publication and usage of open data: A socio-technical view

Zuiderwijk, AMG. & Janssen, MFWHA., 2014, Open Government. Opportunities and Challenges for Public Governance. Gascó-Hernández, M. (ed.). New York: Springer, p. 115-135

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

33 Citations (Scopus)

Governance of multivendor outsourcing arrangements: a coordination and resource dependency view

Plugge, AG. & Janssen, MFWHA., 2014, Governing sourcing relationships: a collection of studies at the country, sector and firm level. Kotlarsky, J., Ohsri, I. & Willcocks, LP. (eds.). Berlijn: Springer, p. 78-97 191 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Open Access
6 Citations (Scopus)

Interconnecting governments, businesses and citizens : A comparison of two digital infrastructures

Klievink, AJ., van Eijk, AMG. & Janssen, MFWHA., 2014, Electronic Government :Proceedings of the 13th IFIP WG 8.5 International Conference, EGOV 2014. Janssen, M., Scholl, HJ., Wimmer, MA. & Bannister, FE. (eds.). Berlin: Springer, p. 84-95 337 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Open Access
4 Citations (Scopus)

The intertwinement of architectural governance and enterprise IT-architecture

Janssen, MFWHA., 2014, Proceedings of the 4th International Symposium on Business Modeling and Software Design. Shiskov, B. (ed.). s.l.: SciTePress, p. 56-62

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

2013

Critical success factors for e-government infrastructure implementation

Janssen, MFWHA. & Borman, M., 2013, E-Government success around the world : Cases, empirical studies, and practical recommendations. Gil-Garcia, J. R. (ed.). Hershy: IGI Global, p. 260-275 467 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Operational risk management as shared service center of excellence (CoE)

Janssen, MFWHA., Joha, A. & van Grinsven, J., 2013, Finance bundling and finance transformation : shared services next level. Keuper, F. & Lueg, KE. (eds.). Wiesbaden: Springer, p. 363-378 532 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Open Access
2 Citations (Scopus)
2012

Adoption challenges of introducing and implementing software as a service (SaaS)

Janssen, MFWHA. & Joha, A., 2012, Transformational government through eGov practice: Socioeconomic, cultural, and technological issues. Shareef, MA., Archer, N., Dwivedi, YK., Mishra, A. & Pandey, SK. (eds.). Bingly: Emerald Publishing, p. 235-252 350 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

E-Government implementation in times of change: The role of shared services in transforming government

Joha, A. & Janssen, MFWHA., 2012, Public sector transformation through e-government. Experiences from Europe and North America. Weerakkody, V. & Reddick, C. (eds.). New York: Routledge - Taylor & Francis Group, p. 211-223 266 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Integrating Semantic Web and Software Agents: Exchanging RIF and BDI Rules

Gong, Y., Overbeek, SJ. & Janssen, MFWHA., 2012, Computer Engineering: Concepts, Methodologies, Tools and Applications. IGI Global, p. 82-99 18 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2011

Architectural Principles for Orchestration of Cross-Organizational Service Delivery: Case Studies from the Netherlands

van Veenstra, AFE. & Janssen, MFWHA., 2011, Practical Studies in E-Government: Best Practices from Around the World. Assar, S., Boughzala, I. & Boydens, I. (eds.). New York: Springer, p. 167-185 251 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

1 Citation (Scopus)

Integrating Public and Private Services: Intermediaries as a Channel for Public Service Delivery

Klievink, AJ. & Janssen, MFWHA., 2011, Applied Technology Integration in Governmental Organizations: New E-Government Research. Weerakkody, V. (ed.). Hershey PA: Information science reference, p. 215-226 12 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Migration Strategies for Multi-Channel Service Provisioning in Public Agencies

van Veenstra, AFE. & Janssen, MFWHA., 2011, Leading Issues in e-Government Research. Worrall, L. (ed.). Reading, UK: Academic Publishing International, p. 123-146 231 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Modeling and describing an ontological knowledge framework for integrated public service delivery

Overbeek, SJ., Janssen, MFWHA. & Bommel, van, P., 2011, Service Intelligence and Service Science: Evolutionary Technologies and Challenges. Leung, H-F., Chiu, D. K. W. & Hung, P. C. K. (eds.). Hershey, PA, USA: IGI Global Publishing, p. 79-94 350 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

2010

Architectural model for supply chain orchestration and management

Janssen, MFWHA., 2010, Encyclopedia of E-Business Development and Management in the Global Economy. Hershey PA: IGI Global, p. 399-407 1542 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

1 Citation (Scopus)

A reference architecture for interoperable and adaptive processes

Janssen, MFWHA. & Snijders, B., 2010, Interoperability in Digital Public Services and Administration: Bridging E-Government and E-Business. s.n. (ed.). Hershey: Information science reference, p. 162-179 17 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

1 Citation (Scopus)

Controlling operational risk in workflow management

van Grinsven, JHM. & Janssen, MFWHA., 2010, Risk management in finacial institutions: formulating value proposisions. Amsterdam: IOS Press, p. 104-109 6 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Controlling operational risk in workflow management

van Grinsven, J. H. M. & Janssen, MFWHA., 2010, Risk Management in Financial Institutions. Amsterdam: IOS Press, p. 104-106 2 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Framing Enterprise Architecture: A Meta-Framework for Analyzing Architectural Efforts in Organizations

Janssen, MFWHA., 2010, Coherency Management. s.n. (ed.). Bloomington: AuthorHouse, p. 99-121 533 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Operational risk management as shared business process

Janssen, MFWHA., van Grinsven, JHM. & de Vries, H., 2010, Risk Management in Financial Institutions. s.n. (ed.). Amsterdam: IOS Press, p. 97-103 8 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Organizing Integrated Service Delivery

Janssen, MFWHA. & Gortmaker, J., 2010, E-Government: Information, technology and transformation. Armonk: M.E. Sharpe, p. 203-218 15 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

2009

E-government Business models: Theory, challenges and Research issues

Janssen, MFWHA. & Kuk, G., 2009, E-government Diffusion, Policy and Impact: Advances Issues and Practices. USA: IGI Global, p. 1-12 394 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Transformation Strategies for Shared Service Centers in the Public sector

van der Voort, HG., de Bruijn, JA. & Janssen, MFWHA., 2009, Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective. Klinger, K. (ed.). Hershey PA USA & London UK: IGI Global, p. 35-50 16 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

2008

Automating Governmental Cross-agency Processes using Web Service Orchestration: A Gap analysis

Gortmaker, J. & Janssen, MFWHA., 2008, Electronic Government: Concepts, Methodologies, Tools, and Applications. Anttiroiko, A-V. (ed.). Hersey PA USA: Information science reference, p. 2337-2347 3900 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Collaboration Methods and Tools for Operational Risk Management

van Grinsven, JHM., Janssen, MFWHA. & de Vries, H., 2008, Encyclopedia of e-collaboration. Neidig, J. & Reed, S. (eds.). Hershey PA: Information science reference, p. 68-73 750 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

E-Government business Models for Public Service networks

Janssen, MFWHA. & Kuk, G., 2008, Electronic Government: Concepts, Methodologies, Tools, and Applications. Anttiroiko, A-V. (ed.). Hersey PA USA: Information science reference, p. 898-916 3900 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Electronic Government, concepts, methodologies, tools and applications

Kuk, G., Gortmaker, J., Janssen, MFWHA., Wagenaar, R. W. & Weerakkody, V., 2008, Electronic Government, concepts, methodologies, tools and applications. p. -

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Enterprise Architecture and Governance Challenges for Orchestrating Public-Private Cooperation.

Klievink, AJ., Derks, W. & Janssen, MFWHA., 2008, Advances in Government Enterprise Architecture. Pallab Saha (ed.). Hershey USA: Information science reference, p. 263-283 502 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Integration and Enterprise Architecture Challenges in E-Government: A European Perspective

Weerakkody, V., Janssen, MFWHA. & Hjort-Madsen, K., 2008, Electronic Government: Concepts, Methodologies, Tools, and Applications. Anttiroiko, A-V. (ed.). Hersey PA USA: Information science reference, p. 2195-2216 3900 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Introduction (Editorial)

Bouwman, WAGA., Bons, R., Hoogeweegen, M., Janssen, MFWHA. & Pronk, H., 2008, Let a thousand flowers bloom. Bouwman, H., Bons, R., Hoogeweegen, M., Janssen, M. & Pronk, H. (eds.). Amsterdam: IOS Press, p. 21-33 445 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterProfessional

Requirements on Cross-Agency Processes in E-Government; The Need for a Reference Model

Gortmaker, J., Janssen, MFWHA. & Wagenaar, R. W., 2008, Electronic Government: Concepts, Methodologies, Tools, and Applications. Anttiroiko, A-V. (ed.). Hersey PA USA: Information science reference, p. 2363-2375 3900 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Rethinking Service-Oriented Government: is it really about services?

Bharosa, N., Feenstra, R. W., Gortmaker, J., Klievink, AJ. & Janssen, MFWHA., 2008, Let a thousand flowers bloom. Bouwman, H., Bons, R., Hoogeweegen, M., Janssen, M. & Pronk, H. (eds.). Amsterdam: IOS Press, p. 237-254 445 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

The Strategic Determinants of Shared Services

Joha, ASJR. & Janssen, MFWHA., 2008, Handbook of Research on Public Information Technology. Garson, G. D. & Khosrow Pour, M. (eds.). Heershey PA, USA: Information science reference, p. 544-555 1066 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

2007

Automating Governmental Cross-Agency Processes Using Web Service Orchestration: A Gap Analysis

Gortmaker, J. & Janssen, MFWHA., 2007, Global E-Government: Theory, Applications and Benchmarking. Latif Al-Hakim (ed.). Hershey: Idea Group Publishing, p. 52-64 380 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Gap analysis: the process and gap storylines

Pucihar, A., Bogataj, C., Wimmer, M., Janssen, MFWHA., Malinauskiené, E., Bicking, M., Petrauskas, R., Klein, M., Ma, X., Amadori, G. & Traunmüller, R., 2007, Roadmapping e-Government Research: Visions and Measures towards innovative Governments in 2020. Codagnone, C. & Wimmer, M. A. (eds.). Clusone, Italy: MY Print snc di Guerinoni Marco & C., p. 123-156

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Requirements on Cross-Agency Processes in E-Government: The Need for a Reference Model

Gortmaker, J., Janssen, MFWHA. & Wagenaar, R. W., 2007, Secure E-Government Web Services. Mittrakas, A., Hengeveld, P., Polemi, D. & Gamper, J. (eds.). Hershey, Pensylvania, USA: Idea Group Publishing, p. 217-232 340 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Research theme and road map chart

Wimmer, M., Bicking, M., Bogataj, C., Bowern, M., Codagnone, C., Dawes, S., Janssen, MFWHA., Klein, M., Ma, X., Malinauskiené, E. & Pucihar, A., 2007, Roadmapping e-Government Research: Visions and Measures towards innovative Governments in 2020. Codagnone, C. & Wimmer, M. A. (eds.). Clusone, Italy: MY Print snc di Guerinoni Marco & C., p. 123-156

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

10 Citations (Scopus)

Scenarios of Governments in 2020

Janssen, MFWHA., Wimmer, M., Bicking, M. & Wagenaar, R. W., 2007, Roadmapping e-Government Research: Visions and Measures towards innovative Governments in 2020. Codagnone, C. & Wimmer, M. A. (eds.). Clusone, Italy: E-Gov.RTD2020 Project Consortium, p. 55-84

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Technical Architecture.

Janssen, MFWHA. & Verbraeck, A., 2007, Designing mobile service systems. Delft: IOS Press, p. 57-75 236 p.

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review