Abstract
Aid workers increasingly face risks when working in crisis regions. In order to improve effectiveness and safety
of humanitarians, it is of great importance to provide a well thought out real-time socio-technical support. Thus,
new policies and innovative technological solutions need to be developed and integrated into humanitarian
workflows. For the requirements elicitation process to realize this aspiration, we employ a board game approach
that confronts players with situations aid workers experience in the field. From the first game session, we
learned that the game is a valuable tool. It raises awareness to important challenges and trade-offs that
humanitarians face. In addition, it is an effective catalyst for initiating a discussion on which system
requirements are needed. Future work will include an update of the board game as well as sessions with the
target group of practitioners to inform the development of a socio-technical system for humanitarian aid work.
of humanitarians, it is of great importance to provide a well thought out real-time socio-technical support. Thus,
new policies and innovative technological solutions need to be developed and integrated into humanitarian
workflows. For the requirements elicitation process to realize this aspiration, we employ a board game approach
that confronts players with situations aid workers experience in the field. From the first game session, we
learned that the game is a valuable tool. It raises awareness to important challenges and trade-offs that
humanitarians face. In addition, it is an effective catalyst for initiating a discussion on which system
requirements are needed. Future work will include an update of the board game as well as sessions with the
target group of practitioners to inform the development of a socio-technical system for humanitarian aid work.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 14th Information Systems for Crisis Response and Management (ISCRAM) Conference |
| Pages | 814-823 |
| Publication status | Published - 2017 |
| Event | 14th Information Systems for Crisis Response and Management (ISCRAM) Conference - Albi, France Duration: 21 May 2017 → 24 May 2017 Conference number: 14 |
Conference
| Conference | 14th Information Systems for Crisis Response and Management (ISCRAM) Conference |
|---|---|
| Abbreviated title | ISCRAM 2017 |
| Country/Territory | France |
| City | Albi |
| Period | 21/05/17 → 24/05/17 |