A Framework for the Design of Service Systems

Y Tan, W Hofman, J Hulstijn

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Original languageEnglish
Title of host publicationService Systems Implementation
Place of PublicationBerlijn
PublisherSpringer Science+Business Media
Number of pages307
ISBN (Print)9781441979032
Publication statusPublished - 2011


  • Boek internat.wet. > 80 pag

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