A framework of technology-supported emotion measurement

Katja Thoring, Frederik Bellermann, Roland M. Mueller, Petra Badke-Schaub, Pieter Desmet

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

1 Citation (Scopus)
101 Downloads (Pure)

Abstract

Emotion measurement is a vital aspect for new product development and product improvements (see e.g. P. Desmet & Schifferstein, 2012). Nowadays, new technological devices, data mining, and social media offer many opportunities to invigorate design research. This paper tries to combine both aspects by exploring the question, how new technologies can be utilized for emotion-focused design research. The range of applicable technologies spans from eye-tracking, to EEG measuring, to semiautomated facial expression recognition in photographs or texts based on data mining technologies or crowdsourcing, etc. Furthermore, many traditional technologies for emotion tracking are becoming smaller and mobile, which allows also in-field research (e.g. mobile EEG headsets). Triangulating different data sources might result in new insights and improve user research significantly. This paper provides an overview of related literature indicating the current state of emotion measurement in the design field, and presents a framework that outlines possible new approaches utilizing new technologies. Thus, this work might contribute as a source of inspiration for other researchers to develop new research approaches for technology-supported emotion measurement.
Original languageEnglish
Title of host publicationProceedings of the Tenth International Conference on Design and Emotion - Celebration & Contemplation
EditorsP.M.A. Desmet, S.F. Fokkinga, G.D.S. Ludden, N. Cila, H. Van Zuthem
Place of PublicationAmsterdam
PublisherThe Design & Emotion Society
Pages572-576
Number of pages5
ISBN (Print)978-94-6186-725-4
Publication statusPublished - 2016
EventThe 10th International Conference on Design and Emotion - Celebration & Contemplation: D&E 2016 - Amsterdam, Netherlands
Duration: 27 Sep 201630 Sep 2016

Conference

ConferenceThe 10th International Conference on Design and Emotion - Celebration & Contemplation
CountryNetherlands
CityAmsterdam
Period27/09/1630/09/16

Keywords

  • Research methodologies and methods
  • New technologies
  • User research
  • Emotion measurement
  • Science theory

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