A 'managerial step-by-step plan'

M Looijen, W de Jong

    Research output: Chapter in Book/Conference proceedings/Edited volumeChapterProfessional

    Original languageUndefined/Unknown
    Title of host publicationWorld class IT service management guide 2000
    Editorsvan J Bon
    Place of PublicationDen Haag
    PublisherTen Hagen & Stam
    Pages125-132
    ISBN (Print)90-76383-46-4
    Publication statusPublished - 2000

    Keywords

    • ZX Int.klas.verslagjaar < 2002

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