A new perspective on performance-based maintenance procurement by Dutch housing associations

HJ van Mossel

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review


    OTB Research Institute for Housing, Urban and Mobility Studies of Delft University of Technology carries out research on performance-based maintenance contracts with the focus on the clients, especially housing associations. A new perspective on the performance agreement and the attendant cooperation is given in this paper. This cooperation brings along an increased dependency on the maintenance contractor. The dependency and the negative implications can be limited by positively influencing the power balance. A few measures add to this. A housing association should avoid becoming dependent on just one maintenance contractor, while not handing in on leverage possibilities. Moreover, a housing association should closely monitor the condition of its stock. Besides, a housing association should standardize its quality demands for its physical stock and related to the communication with tenants. Next to keeping up-to-date stock-related information, a housing association should closely follow the market of maintenance contractors. Finally, market research of the maintenance chain and of the sector of housing associations is needed to improve the accuracy of measures to be taken.
    Original languageUndefined/Unknown
    Title of host publicationThe impact of cultural differences and systems on construction performance; CIB W92/T23/W107 International symposium on procurement systems
    EditorsK Sullivan, T Kashiwagi
    Place of PublicationArizona
    PublisherPBSRG, Del E. Webb School of Construction, Arizona State Un.
    Number of pages9
    ISBN (Print)1-889857-29-7
    Publication statusPublished - 2005
    EventLas Vegas, Nevada, USA - Arizona
    Duration: 8 Feb 200510 Feb 2005

    Publication series

    PublisherPBSRG, Del E. Webb School of Construction, Arizona State Un.


    ConferenceLas Vegas, Nevada, USA


    • Conf.proc. > 3 pag

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