A Simulation Approach to Determining Staff Requirements and Impacts of Future Developments on a Customer Care Center

Research output: Book/Report › Report › Professional

Original language	Undefined/Unknown
Place of Publication	Delft
Publisher	Delft University of Technology
Number of pages	77
Publication status	Published - 2001

Name
Publisher	TU Delft

Keywords

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title = "A Simulation Approach to Determining Staff Requirements and Impacts of Future Developments on a Customer Care Center",

keywords = "ZX Int.klas.verslagjaar < 2002",

author = "{van Daalen}, C and N Babaghayou",

year = "2001",

language = "Undefined/Unknown",

publisher = "Delft University of Technology",

address = "Netherlands",

}

TY - BOOK

T1 - A Simulation Approach to Determining Staff Requirements and Impacts of Future Developments on a Customer Care Center

AU - van Daalen, C

AU - Babaghayou, N

PY - 2001

Y1 - 2001

KW - ZX Int.klas.verslagjaar < 2002

M3 - Report

BT - A Simulation Approach to Determining Staff Requirements and Impacts of Future Developments on a Customer Care Center

PB - Delft University of Technology

CY - Delft

ER -