A Simulation Approach to Determining Staff Requirements and Impacts of Future Developments on a Customer Care Center

C van Daalen, N Babaghayou

Research output: Book/ReportReportProfessional

Original languageUndefined/Unknown
Place of PublicationDelft
PublisherDelft University of Technology
Number of pages77
Publication statusPublished - 2001

Publication series

PublisherTU Delft


  • ZX Int.klas.verslagjaar < 2002

Cite this