A Sustainability Maturity Assessment Method for the Humanitarian Supply Chain

Laura Laguna-Salvadó, Matthieu Lauras, Tina Comes

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

2 Citations (Scopus)
131 Downloads (Pure)


The Humanitarian Supply Chain (HSC) is key to successful relief operations. Today, HSC managers faces many challenges: (1) the increasing gap between funding and appeals; (2) donors ask for more transparency and accountability; (3) the growing pressure to switch to sustainable development. To maintain a competitive position (order winner) in the near future, considering sustainability becomes a fundamental addition to the established effectiveness and efficiency measures. In literature, the lack of Decision Support Systems for planning and achieving of sustainability objectives is described as barrier to sustainable humanitarian operations. We propose a sustainability maturity assessment method to improve the sustainability of HSC operations. Using the information gathered from field research with the IFRC as well as from the literature a proof of concept is presented to demonstrate the relevance of the proposal.
Original languageEnglish
Title of host publicationProceedings of the 15th ISCRAM Conference
EditorsKees Boersma, Brian Tomaszewski
Number of pages15
Publication statusPublished - 2018
Event 15th ISCRAM Conference: International Conference on Information Systems for Crisis Response and Management - Rochester, United States
Duration: 20 May 201823 May 2018
Conference number: 15


Conference 15th ISCRAM Conference
Abbreviated titleISCRAM 2018
Country/TerritoryUnited States


  • Sustainable performance
  • maturity assessment
  • Humanitarian Supply Chain
  • decision support


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