@inproceedings{fecd16c77ad54a919090a700a8915438,
title = "A Two-Dimensional Explanation Framework to Classify AI as Incomprehensible, Interpretable, or Understandable",
abstract = "Because of recent and rapid developments in Artificial Intelligence (AI), humans and AI-systems increasingly work together in human-agent teams. However, in order to effectively leverage the capabilities of both, AI-systems need to be understandable to their human teammates. The branch of eXplainable AI (XAI) aspires to make AI-systems more understandable to humans, potentially improving human-agent teamwork. Unfortunately, XAI literature suffers from a lack of agreement regarding the definitions of and relations between the four key XAI-concepts: transparency, interpretability, explainability, and understandability. Inspired by both XAI and social sciences literature, we present a two-dimensional framework that defines and relates these concepts in a concise and coherent way, yielding a classification of three types of AI-systems: incomprehensible, interpretable, and understandable. We also discuss how the established relationships can be used to guide future research into XAI, and how the framework could be used during the development of AI-systems as part of human-AI teams.",
keywords = "Explainability, Explainable AI, Human-agent teaming, Interpretability, Transparency, Understandability",
author = "Verhagen, {Ruben S.} and Neerincx, {Mark A.} and Tielman, {Myrthe L.}",
note = "Accepted author manuscript; EXTRAAMAS 2021 : Third International Workshop on Explainable, Transparent Autonomous Agents and Multi-Agent Systems ; Conference date: 03-05-2021 Through 07-05-2021",
year = "2021",
doi = "10.1007/978-3-030-82017-6_8",
language = "English",
isbn = "978-3-030-82016-9",
series = "Part of the Lecture Notes in Computer Science book series",
publisher = "Springer",
pages = "119--138",
editor = "Davide Calvaresi and Amro Najjar and Michael Winikoff and Kary Fr{\"a}mling",
booktitle = "Explainable and Transparent AI and Multi-Agent Systems",
address = "Germany",
}