Against the odds: Managing the unmanagable in a time of crisis

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

Information technology systems at the Greek Ministry of Finance could be the ideal tools for fighting widespread tax evasion, bureaucratic inefficiency, waste, and corruption. Yet making this happen requires battling against protracted procurement processes and implementation schedules, ineffective operations, and rigid management structures. This experience report details some unconventional measures, tools, and techniques that were adopted to sidestep the barriers in a time of crisis. The measures involved meritocracy, it utilization, and management by objectives. Sadly, this report is also a story (still being written) on the limits of such approaches. On balance, it demonstrates that in any large organization there are ample opportunities to bring about change, even against considerable odds.

Original languageEnglish
Title of host publicationAdvanced Information Systems Engineering - 26th International Conference, CAiSE 2014, Proceedings
PublisherSpringer
Pages24-41
Number of pages18
ISBN (Print)9783319078809
DOIs
Publication statusPublished - 1 Jan 2014
Externally publishedYes
Event26th International Conference on Advanced Information Systems Engineering, CAiSE 2014 - Thessaloniki, Greece
Duration: 16 Jun 201420 Jun 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8484 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference26th International Conference on Advanced Information Systems Engineering, CAiSE 2014
CountryGreece
CityThessaloniki
Period16/06/1420/06/14

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