An integral tool for the diagnostic evaluation of non-territorial offices

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Abstract

Many organizations now have innovative workplaces, with desk-sharing
and desk-rotation. The main objectives are 1) to improve organizational
performance by better communication, and 2) cost reduction by the more
efficient use of accommodation and other facilities. Although some research has been done into the use and experience of new offices, there is a need for sound data about the overall effects on organizational performance and user needs. Commissioned by the government, the Center for People and Buildings in Delft has developed an instrument for an ex ante or ex post evaluation of non-territorial offices. The tool has been based on an extensive literature review and is being tested in a number of case studies. The tool can be used to indicate problems in the present situation, to evaluate the effects of design interventions, and in support of decisions to change the physical working environment.
Original languageEnglish
Title of host publicationDesigning social innovation : planning, building, evaluatiating
EditorsB Martens, AG Keul
Place of PublicationGöttingen
PublisherHogrefe & Huber Publishers
Pages241-250
Number of pages10
ISBN (Print)0-88937-291-8
Publication statusPublished - 2005
Event18th meeting of the International Association of People-Environment Studies, IAPS18, Vienna, Austria - Cambridge
Duration: 7 Jul 200410 Jul 2004

Conference

Conference18th meeting of the International Association of People-Environment Studies, IAPS18, Vienna, Austria
Period7/07/0410/07/04

Keywords

  • new offices
  • Post-Occupancy Evaluation
  • evaluation toolkit

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