Analysis of mobile pre-payment (pay in advance) and post-payment (pay later) services

Francisco Jose Molina-Castillo, Alicia Rodriguez-Guirao, Carolina Lopez-Nicolas, Harry Bouwman

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)
103 Downloads (Pure)

Abstract

The diffusion of mobile payments (M-payments) is still in its early stages and further research is needed to understand what motivates or restricts people's behaviour when using mobile services. Based on a sample of Dutch mobile service users, this study analyses the antecedents of two types of M-payments, those that take place before a product is acquired (pre-payment services) and those that take place at the same time or immediately after the product is acquired (post-payment services). We identified a number of reasons why mobile services have not yet found a place in people's daily routines and provide recommendations for the development of future M-payments.

Original languageEnglish
Pages (from-to)499-517
Number of pages19
JournalInternational Journal of Mobile Communications
Volume14
Issue number5
DOIs
Publication statusPublished - 2016

Keywords

  • Customer behaviour
  • Mobile payments
  • Mobile services
  • Motivation theory
  • Pay in advance
  • Pay later
  • Post-payment
  • Pre-payment
  • Self efficacy theory
  • TAM model

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