Assessing the inclusivity of digital interfaces - A proposed method

Michael Bradley*, Patrick Langdon, P. John Clarkson

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

6 Citations (Scopus)

Abstract

In the assessment of the inclusivity of products with interfaces for digital devices, there are difficulty and validity issues relating the cognitive demand of using and learning an unfamiliar interface to the capabilities outlined in the population source data. This is due to the disparity between the types of cognitive tasks used to create the source data, and those needed to operate a digital interface. Previous work to understand the factors affecting successful interactions with novel digital technology interfaces has shown that the user’s technology generation, technology prior experience and their motivation are significant. This paper suggests a method which would permit digital interfaces to be assessed for inclusivity by similarity to known interaction patterns. For a digital device interface task that contained a non-transparent or novel interaction pattern, then the resulting cognitive workload could also be assessed.

Original languageEnglish
Title of host publicationUniversal Access in Human-Computer Interaction
Subtitle of host publicationAccess to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings
EditorsMargherita Antona, Constantine Stephanidis, Constantine Stephanidis
PublisherSpringer
Pages25-33
Number of pages9
ISBN (Print)9783319206776
DOIs
Publication statusPublished - 2015
Event9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States
Duration: 2 Aug 20157 Aug 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9175
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015
Country/TerritoryUnited States
CityLos Angeles
Period2/08/157/08/15

Keywords

  • Errors
  • Exclusion audit
  • Inclusive design
  • Older user
  • Prior experience
  • Usability

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