Automated bus systems in Europe: A systematic review of passenger experience and road user interaction

Daniël D. Heikoop*, J. Pablo Nuñez Velasco, Reanne Boersma, Torkel Bjørnskau, Marjan P. Hagenzieker

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

11 Citations (Scopus)
67 Downloads (Pure)


Automated driving systems promise a tremendous amount of benefits. Especially when applied in the domain of public transport, economic and passenger advantages are thought to be manifold. As technology rapidly advances, and projects involving automated buses appear throughout the world, investigating how its users and surrounding road traffic interact with these novel technologies need to advance with a similar pace. However, up to now, a reliable and up-to-date overview of performed, running, and planned projects is lacking. Moreover, little is known about human interaction with automated bus systems, and what is known is not always reported. By means of a systematic review, an overview of the current state-of-the-art knowledge on the interaction between automated bus systems and its interactors is presented. Results of these studies are described and discussed, and implications are being made regarding future policies to be applied in this domain to safeguard safe interaction with automated bus systems.

Original languageEnglish
Title of host publicationAdvances in Transport Policy and Planning
Number of pages21
ISBN (Print)978-0-12-820191-6
Publication statusPublished - 2020

Publication series

NameAdvances in Transport Policy and Planning
ISSN (Print)2543-0009
ISSN (Electronic)2542-9116

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


  • Automated bus systems
  • Passenger experience
  • Policy implications
  • Projects inventory
  • Road user interaction
  • Systematic review


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