Benchmarken: hoe kan dat leiden tot verbetering?

Translated title of the contribution: Benchmarking: How can that lead to improvements?

Marieke de Goede, Bert Enserink, Ignaz Worm, Jan Peter van der Hoek

Research output: Contribution to journalArticleProfessional

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Since 1997, the performance of Dutch drinking water companies are compared to each other using a benchmark. After a period of much improvement, the process now seems to be stagnating. Why? And what can be done about it?
Translated title of the contributionBenchmarking: How can that lead to improvements?
Original languageDutch
Pages (from-to)16-30
JournalH2O: tijdschrift voor watervoorziening en waterbeheer
Publication statusPublished - 2016


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