@inproceedings{f192d79420bf4f548fde182768f3915d,
title = "Benchmarking the efficiency of terminal processes at regional airports",
keywords = "Conf.proc. > 3 pag",
author = "R Martens and {van der Zwan}, FM",
year = "2012",
language = "English",
isbn = "978-1-60750-811-3",
publisher = "IOS Press",
pages = "327--344",
editor = "R Curran and WJC Verhagen and {van der Zwan}, FM and AA Ghobbar and {Beelaerts van Blokland}, WWA and SC Santema",
booktitle = "Proceedings of the Second International Air Transport & Operations Symposium 2011",
address = "Netherlands",
note = "ATOS 2011 ; Conference date: 28-03-2011 Through 29-03-2011",
}