Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement

Enzo Falco; Reinout Kleinhans

doi:10.1016/j.ijinfomgt.2018.01.007

Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement

Enzo Falco, Reinout Kleinhans

Research output: Contribution to journal › Article › Scientific › peer-review

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Abstract

Previous research has highlighted that there is a lack of advanced technological solutions able to foster government-citizens collaboration. We argue that many examples of digital participatory platforms are already available and also ready to use for governments and citizens. Hence, causes for ineffective citizen engagement and collaboration with local government should not be sought in the lack of advanced technology. Thus, we focus on the issues and challenges that local governments face in fostering online and offline citizen engagement. We also provide a classification of challenges into six categories as a prerequisite to identifying actions and solutions for local governments

Original language	English
Pages (from-to)	17-20
Journal	International Journal of Information Management
Volume	40
DOIs	https://doi.org/10.1016/j.ijinfomgt.2018.01.007
Publication status	Published - 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care

Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

Digital participatory platforms
Local government challenges
Citizen engagement
Civic technology

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10.1016/j.ijinfomgt.2018.01.007

1-s2.0-S0268401217308320-mainFinal published version, 230 KB

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title = "Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement",

abstract = "Previous research has highlighted that there is a lack of advanced technological solutions able to foster government-citizens collaboration. We argue that many examples of digital participatory platforms are already available and also ready to use for governments and citizens. Hence, causes for ineffective citizen engagement and collaboration with local government should not be sought in the lack of advanced technology. Thus, we focus on the issues and challenges that local governments face in fostering online and offline citizen engagement. We also provide a classification of challenges into six categories as a prerequisite to identifying actions and solutions for local governments",

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author = "Enzo Falco and Reinout Kleinhans",

note = "Green Open Access added to TU Delft Institutional Repository {\textquoteleft}You share, we take care!{\textquoteright} – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.",

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doi = "10.1016/j.ijinfomgt.2018.01.007",

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T2 - Identifying local government challenges for using digital platforms for citizen engagement

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AU - Kleinhans, Reinout

N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

PY - 2018

Y1 - 2018

N2 - Previous research has highlighted that there is a lack of advanced technological solutions able to foster government-citizens collaboration. We argue that many examples of digital participatory platforms are already available and also ready to use for governments and citizens. Hence, causes for ineffective citizen engagement and collaboration with local government should not be sought in the lack of advanced technology. Thus, we focus on the issues and challenges that local governments face in fostering online and offline citizen engagement. We also provide a classification of challenges into six categories as a prerequisite to identifying actions and solutions for local governments

AB - Previous research has highlighted that there is a lack of advanced technological solutions able to foster government-citizens collaboration. We argue that many examples of digital participatory platforms are already available and also ready to use for governments and citizens. Hence, causes for ineffective citizen engagement and collaboration with local government should not be sought in the lack of advanced technology. Thus, we focus on the issues and challenges that local governments face in fostering online and offline citizen engagement. We also provide a classification of challenges into six categories as a prerequisite to identifying actions and solutions for local governments

KW - Digital participatory platforms

KW - Local government challenges

KW - Citizen engagement

KW - Civic technology

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SP - 17

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JO - International Journal of Information Management

JF - International Journal of Information Management

ER -

Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement

Abstract

Bibliographical note

Keywords

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