Abstract
The strength of design is that it brings new perspectives-often referred to as 'out of the box' thinking. However, an attitudinal and methodological strength need not render the designer humble in systems-based business knowledge that improves the prospect of ideas being carried through to implementation. Systems thinking as a discipline offers designers a way to model and understand how a business works, from its processes and power structures to its people and underlying architecture. This paper proposes an incorporation of key system thinking tools including; Soft Systems Methodology, Business Architecture and Viable Systems Modelling into the design process to develop what we term business empathy . The paper contributes a system thinking perspective to an increasing body of literature regarding design innovation.
Original language | English |
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Title of host publication | Conference Proceedings of the Academy for Design Innovation Management 2(1) |
Pages | 18 |
DOIs | |
Publication status | Published - 2019 |
Event | Academy for Design Innovation Management Conference 2019: Research Perspectives in the era of Transformations - Londom, United Kingdom Duration: 19 Jun 2019 → 21 Jun 2019 |
Conference
Conference | Academy for Design Innovation Management Conference 2019 |
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Country/Territory | United Kingdom |
City | Londom |
Period | 19/06/19 → 21/06/19 |
Keywords
- Power
- Policy
- Leadership
- Ecosystem
- Pluralism