Business Model Innovation and Firm Performance: The Role of Mediation and Moderation Factors

Mohammad-Ali Latifi, Harry Bouwman

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

3 Citations (Scopus)
1073 Downloads (Pure)


Business model (BM) innovation is vital for today’s businesses. However, BM innovations can be irreversible, and therefore, in comparison to product, service or process innovation, entail bigger risk and ambiguity. Understanding the way in which BM innovation exerts influences over firm’s performance would help business-owners to be more effective. Based on a systematic literature review, a model to examine how BMI impacts firm performance through mediating and moderating factors was developed. Based on in-depth analysis of 37 articles, we identified twenty moderating factors classified in four groups, i.e., Firm-Characteristics, Industry-Characteristics, BM Implementation, and BM Practices, and ten mediating factors, categorized in three sub-groups, i.e., Revenue Growth, Efficiency Growth, and Enhancing the Organizational Capabilities. This paper offers the grounding for empirical research as well contribute to the development of tools to assess the effectiveness of the BMI.
Original languageEnglish
Title of host publicationConference Proceedings of the 31st Bled eConference Digital Transformation: Meeting the Challenges
Subtitle of host publicationJune 17 – 20, 2018, Bled, Slovenia
EditorsAndreja Pucihar, Mirjana Kljajić Borštnar, Pascal Ravesteijn, Jurgen Seitz, Roger Bons
Place of PublicationMaribor
PublisherUniversity of Maribor Press
ISBN (Electronic)978-961-286-170-4
Publication statusPublished - 2018
Event31st Bled eConference: Digital Transformation, Meeting the Challenges - Bled, Slovenia
Duration: 17 Jun 201820 Jun 2018
Conference number: 31


Conference31st Bled eConference
Abbreviated titleBled eConference 2018


  • Business Model Innovation
  • Performance
  • Mediation
  • Moderation


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