Challenges of blockchain technology adoption for e-government: A systematic literature review

F. Rizal Batubara, Jolien Ubacht, Marijn Janssen

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

127 Citations (Scopus)
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The ability of blockchain technology to record transactions on distributed ledgers offers new opportunities for governments to improve transparency, prevent fraud, and establish trust in the public sector. However, blockchain adoption and use in the context of e-Government is rather unexplored in academic literature. In this paper, we systematically review relevant research to understand the current research topics, challenges and future directions regarding blockchain adoption for e-Government. The results show that the adoption of blockchain-based applications in e-Government is still very limited and there is a lack of empirical evidence. The main challenges faced in blockchain adoption are predominantly presented as technological aspects such as security, scalability and flexibility. From an organizational point of view, the issues of acceptability and the need of new governance models are presented as the main barriers to adoption. Moreover, the lack of legal and regulatory support is identified as the main environmental barrier of adoption. Based on the challenges presented in the literature, we propose future research questions that need to be addressed to inform how the public sector should approach the blockchain technology adoption.

Original languageEnglish
Title of host publicationProceedings of the 19th Annual International Conference on Digital Government Research
Subtitle of host publicationGovernance in the Data Age, DG.O 2018
PublisherAssociation for Computing Machinery (ACM)
Number of pages9
ISBN (Electronic)9781450365260
Publication statusPublished - 2018
Event19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018 - Delf, Netherlands
Duration: 30 May 20181 Jun 2018


Conference19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


  • Adoption
  • Blockchain
  • Government
  • Literature review
  • Public service

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