Challenges of blockchain technology adoption for e-government: A systematic literature review

F. Rizal Batubara; Jolien Ubacht; Marijn Janssen

doi:10.1145/3209281.3209317

Challenges of blockchain technology adoption for e-government: A systematic literature review

F. Rizal Batubara, Jolien Ubacht, Marijn Janssen

Information and Communication Technology

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

148 Citations (Scopus)

566 Downloads (Pure)

Abstract

The ability of blockchain technology to record transactions on distributed ledgers offers new opportunities for governments to improve transparency, prevent fraud, and establish trust in the public sector. However, blockchain adoption and use in the context of e-Government is rather unexplored in academic literature. In this paper, we systematically review relevant research to understand the current research topics, challenges and future directions regarding blockchain adoption for e-Government. The results show that the adoption of blockchain-based applications in e-Government is still very limited and there is a lack of empirical evidence. The main challenges faced in blockchain adoption are predominantly presented as technological aspects such as security, scalability and flexibility. From an organizational point of view, the issues of acceptability and the need of new governance models are presented as the main barriers to adoption. Moreover, the lack of legal and regulatory support is identified as the main environmental barrier of adoption. Based on the challenges presented in the literature, we propose future research questions that need to be addressed to inform how the public sector should approach the blockchain technology adoption.

Original language	English
Title of host publication	Proceedings of the 19th Annual International Conference on Digital Government Research
Subtitle of host publication	Governance in the Data Age, DG.O 2018
Publisher	Association for Computing Machinery (ACM)
Number of pages	9
ISBN (Electronic)	9781450365260
DOIs	https://doi.org/10.1145/3209281.3209317
Publication status	Published - 2018
Event	19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018 - Delf, Netherlands Duration: 30 May 2018 → 1 Jun 2018

Conference

Conference	19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018
Country/Territory	Netherlands
City	Delf
Period	30/05/18 → 1/06/18

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

Adoption
Blockchain
Government
Literature review
Public service

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10.1145/3209281.3209317

3209281.3209317Final published version, 673 KB

Cite this

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title = "Challenges of blockchain technology adoption for e-government: A systematic literature review",

abstract = "The ability of blockchain technology to record transactions on distributed ledgers offers new opportunities for governments to improve transparency, prevent fraud, and establish trust in the public sector. However, blockchain adoption and use in the context of e-Government is rather unexplored in academic literature. In this paper, we systematically review relevant research to understand the current research topics, challenges and future directions regarding blockchain adoption for e-Government. The results show that the adoption of blockchain-based applications in e-Government is still very limited and there is a lack of empirical evidence. The main challenges faced in blockchain adoption are predominantly presented as technological aspects such as security, scalability and flexibility. From an organizational point of view, the issues of acceptability and the need of new governance models are presented as the main barriers to adoption. Moreover, the lack of legal and regulatory support is identified as the main environmental barrier of adoption. Based on the challenges presented in the literature, we propose future research questions that need to be addressed to inform how the public sector should approach the blockchain technology adoption.",

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Batubara, FR, Ubacht, J & Janssen, M 2018, Challenges of blockchain technology adoption for e-government: A systematic literature review. in Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018., a76, Association for Computing Machinery (ACM), 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018, Delf, Netherlands, 30/05/18. https://doi.org/10.1145/3209281.3209317

Challenges of blockchain technology adoption for e-government: A systematic literature review. / Batubara, F. Rizal; Ubacht, Jolien ; Janssen, Marijn.
Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018. Association for Computing Machinery (ACM), 2018. a76.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Challenges of blockchain technology adoption for e-government: A systematic literature review

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Keywords

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