TY - JOUR
T1 - Changing civil servants’ behaviour concerning the opening of governmental data.
T2 - Evaluating the effect of a game by comparing civil servants’ intentions before and after a game intervention
AU - Kleiman, F.
AU - Janssen, M.F.W.H.A.
AU - Meijer, Sebastiaan
AU - Jansen, S.J.T.
PY - 2020
Y1 - 2020
N2 - Open data policies are increasingly being adopted by governments. However, civil servants find it challenging to comply with open data policies. Gaming can help civil servants to practise opening data and can change their behaviour to support the opening of more data. In this article, the effect of playing a game is evaluated in an experiment in which several factors that influence the opening of data are compared before and after the game. The benefits appeared in unexpected ways and areas. Data management, privacy and security knowledge was transferred using the game, the perception of benefits showed significant changes, and behavioural intention was positively affected. Points for practitioners: Civil servants’ behaviour influences how public policies are enacted. The release of open data by governments is related by many as crucial for increasing public transparency and civic participation, and generating new economic opportunities. Games can influence the attitude of civil servants and, consequently, change governments’ decisions. Transferring knowledge and providing insights from new experiences can influence civil servants’ attitudes to open data. Moreover, governments can use games to influence civil servants’ attitudes.
AB - Open data policies are increasingly being adopted by governments. However, civil servants find it challenging to comply with open data policies. Gaming can help civil servants to practise opening data and can change their behaviour to support the opening of more data. In this article, the effect of playing a game is evaluated in an experiment in which several factors that influence the opening of data are compared before and after the game. The benefits appeared in unexpected ways and areas. Data management, privacy and security knowledge was transferred using the game, the perception of benefits showed significant changes, and behavioural intention was positively affected. Points for practitioners: Civil servants’ behaviour influences how public policies are enacted. The release of open data by governments is related by many as crucial for increasing public transparency and civic participation, and generating new economic opportunities. Games can influence the attitude of civil servants and, consequently, change governments’ decisions. Transferring knowledge and providing insights from new experiences can influence civil servants’ attitudes to open data. Moreover, governments can use games to influence civil servants’ attitudes.
KW - behaviour
KW - behavioural change
KW - data management
KW - freedom of information
KW - gaming
KW - open data
KW - open government
UR - http://www.scopus.com/inward/record.url?scp=85091802324&partnerID=8YFLogxK
U2 - 10.1177/0020852320962211
DO - 10.1177/0020852320962211
M3 - Article
SN - 0020-8523
VL - 88
SP - 921
EP - 942
JO - International Review of Administrative Sciences: an international journal of comparative public administration
JF - International Review of Administrative Sciences: an international journal of comparative public administration
IS - 4
ER -