@inproceedings{6a23d0d905e248a78a9103b67c6e8e50,
title = "Comparing Consumers' Product Care in Product-Service Systems and Ownership",
abstract = "Product-service systems are circular business models that can potentially extend product lifetimes and reduce resource consumption. However, consumer product care is crucial in these business models. We explore consumer product care of newly bought, second-hand, and accessed bicycles and washing machines through an online survey (n = 212). Our analysis shows lower consumer product care of accessed products compared to ownership. Three strategies could address this; design for care, design to reduce the need for care, contractual conditions to stimulate care or penalise the lack thereof",
keywords = "business models, circular economy, design for sustainability, product-service systems (PSS), sustainable consumer behaviour",
author = "V.S.C. Tunn and L. Ackermann",
note = "Due to COVID-19 The DESIGN 2020 conference will be organised online ; 16th International Design Conference (Cancelled) ; Conference date: 26-10-2020 Through 29-10-2020",
year = "2020",
doi = "10.1017/dsd.2020.80",
language = "English",
volume = "1",
series = "Proceedings of the Design Society: DESIGN Conference",
publisher = "Cambridge University Press",
pages = "2167--2176",
booktitle = "Proceedings of the Design Society: DESIGN Conference 2020",
address = "United Kingdom",
}
