Complexity is in the Eye of the Beholder

Isaac Kashiwagi

Research output: ThesisDissertation (TU Delft)

72 Downloads (Pure)


The Information Communications Technology (ICT) industry has been identified to have poor project outcomes (NATO Science Committee, 1969; Standish, 2016). ICT Project complexity has been reported by suppliers and clients as a cause of the poor project outcomes (Sauer & Cuthbertson, 2003; Whittaker, 1999). As the ICT industry becomes more integrated into society through technological advances and automation, firms require approaches and solutions to handle project complexity in order to stay in operation (Bakhshi et al., 2016; Ireland, 2016; Qureshi & Kang, 2014; Ramasesh & Browning, 2014)...
Original languageEnglish
Awarding Institution
  • Delft University of Technology
  • Santema, S.C., Supervisor
  • Plugge, A.G., Advisor
Award date15 Nov 2019
Print ISBNs978-0-9985836-6-2
Publication statusPublished - 2019


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