Contestable Camera Cars: A Speculative Design Exploration of Public AI That Is Open and Responsive to Dispute

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Abstract

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the design of public urban AI systems for contestability through the example of camera cars: human-driven vehicles equipped with image sensors. Applying a provisional framework for contestable AI, we use speculative design to create a concept video of a contestable camera car. Using this concept video, we then conduct semi-structured interviews with 17 civil servants who work with AI employed by a large northwestern European city. The resulting data is analyzed using reflexive thematic analysis to identify the main challenges facing the implementation of contestability in public AI. We describe how civic participation faces issues of representation, public AI systems should integrate with existing democratic practices, and cities must expand capacities for responsible AI development and operation.
Original languageEnglish
Title of host publicationCHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery (ACM)
Number of pages16
ISBN (Electronic) 978-1-4503-9421-5
DOIs
Publication statusPublished - 2023
EventCHI EA '23 - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023
https://doi.org/10.1145/3544549.3573847

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

ConferenceCHI EA '23
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23
Internet address

Keywords

  • artifcial intelligence
  • automated decision-making
  • camera cars
  • con- testability
  • local government
  • machine learning
  • public administra- tion
  • public AI
  • speculative design
  • urban AI
  • urban sensing
  • vehic- ular urban sensing

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