CRM in E-government: Learning from Netherlands

KBC Saxena, MFWHA Janssen, R.W. Wagenaar

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Original languageUndefined/Unknown
Title of host publicationTowards E-Government: Management Challenges
EditorsR.S. Sirohi, M.P. Gupta
Place of PublicationNew Delhi
PublisherTaTa McGraw-Hill
Number of pages10
ISBN (Print)0-07-058360709
Publication statusPublished - 2004


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