CRM in E-government: Learning from Netherlands

KBC Saxena, MFWHA Janssen, R.W. Wagenaar

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

Original language	Undefined/Unknown
Title of host publication	Towards E-Government: Management Challenges
Editors	R.S. Sirohi, M.P. Gupta
Place of Publication	New Delhi
Publisher	TaTa McGraw-Hill
Pages	99-108
Number of pages	10
ISBN (Print)	0-07-058360709
Publication status	Published - 2004

Keywords

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title = "CRM in E-government: Learning from Netherlands",

keywords = "authored books, Boekdeel internat.wet",

author = "KBC Saxena and MFWHA Janssen and R.W. Wagenaar",

year = "2004",

language = "Undefined/Unknown",

isbn = "0-07-058360709",

pages = "99--108",

editor = "R.S. Sirohi and M.P. Gupta",

booktitle = "Towards E-Government: Management Challenges",

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}