Customer relationship management for a small high technology firm in a business-to-business environment

SC Santema, ARE Schelfhout

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Original language	Undefined/Unknown
Title of host publication	High-technology small firms conference: the 12th annual international conference at the University of Twente. Vol. 1+2 Vol. 2
Pages	452-467
Number of pages	16
Publication status	Published - 2004

Name

Name
Volume	2

Keywords

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title = "Customer relationship management for a small high technology firm in a business-to-business environment",

keywords = "Conf.proc. > 3 pag",

author = "SC Santema and ARE Schelfhout",

year = "2004",

language = "Undefined/Unknown",

pages = "452--467",

booktitle = "High-technology small firms conference: the 12th annual international conference at the University of Twente. Vol. 1+2 Vol. 2",

}

Customer relationship management for a small high technology firm in a business-to-business environment. / Santema, SC; Schelfhout, ARE.
High-technology small firms conference: the 12th annual international conference at the University of Twente. Vol. 1+2 Vol. 2. 2004. p. 452-467.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Customer relationship management for a small high technology firm in a business-to-business environment

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AU - Schelfhout, ARE

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M3 - Conference contribution

SP - 452

EP - 467

BT - High-technology small firms conference: the 12th annual international conference at the University of Twente. Vol. 1+2 Vol. 2

ER -