Demystifying the benefits and risks of Lean service innovation: a banking case study

Research output: Contribution to journal › Article › Scientific › peer-review

16 Citations (SciVal)

Original language	English
Pages (from-to)	364-380
Number of pages	17
Journal	Journal of Systems and Information Technology
Volume	17
Issue number	4
DOIs	https://doi.org/10.1108/JSIT-03-2015-0019
Publication status	Published - 2015

Harvest
Available online:

Keywords

@article{46c64663b35642edb1651ea46296aeb4,

title = "Demystifying the benefits and risks of Lean service innovation: a banking case study",

keywords = "Peer-lijst tijdschrift",

author = "Y Gong and MFWHA Janssen",

note = "Harvest Available online:",

year = "2015",

doi = "10.1108/JSIT-03-2015-0019",

language = "English",

volume = "17",

pages = "364--380",

journal = "Journal of Systems and Information Technology",

issn = "1328-7265",

publisher = "Emerald Publishing",

number = "4",

}

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T1 - Demystifying the benefits and risks of Lean service innovation: a banking case study

AU - Gong, Y

AU - Janssen, MFWHA

N1 - Harvest Available online:

PY - 2015

Y1 - 2015

KW - Peer-lijst tijdschrift

U2 - 10.1108/JSIT-03-2015-0019

DO - 10.1108/JSIT-03-2015-0019

M3 - Article

SN - 1328-7265

VL - 17

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EP - 380

JO - Journal of Systems and Information Technology

JF - Journal of Systems and Information Technology

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