Design-led innovation and sensemaking: Opportunities to connect

Rebecca Price, Cara Wrigley, Judy Matthews

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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Design-led innovation (DLI) is a framework with particular focus on developing design capability. Implementation of DLI has been observed to positively influence firm innovation performance. As the framework is of relative infancy, there is opportunity to learn from and integrate methods and practice from other fields to strengthen the implementation of DLI. Therefore, the aim of this paper is to make explicit, the similarities DLI shares with sensemaking as in order to provider clearer approaches to managing the design process. An action research design is applied for 14 months within a major Australian Airport Corporation (AAC) to implement DLI. Qualitative data is collected and analysed, with the findings showing there are implicit similarities between the practice of DLI and mandates of sensemaking. The paper contributes opportunities to strengthen DLI by incorporating mandates of sensemaking consciously to enrich interpersonal interactions during the design process.
Original languageEnglish
Title of host publicationConference Proceedings of the Design Management Academy
Subtitle of host publicationResearch Perspectives on Creative Intersections
EditorsE. Bohemia, C. de Bont, L. Svengren Holm
Place of PublicationLondon
PublisherThe Design Research Society
Number of pages18
Publication statusPublished - 2017
EventThe Design Management Academy 2017 International Conference: Research Perspectives on Creative Intersections - Hong Kong, China
Duration: 7 Jun 20179 Jun 2017

Publication series

NameConference Proceedings of the Design Management Academy
PublisherThe Design Society
ISSN (Electronic)2514-8419


ConferenceThe Design Management Academy 2017 International Conference
CityHong Kong


  • uncertainty
  • complexity
  • foresight
  • retrospective


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