Design research for participatory policies: Paradoxes, Themes, Futures

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In keeping with the participatory turn, the current work discusses how a double-layered design approach can bring participatory design principles to the policy domain, illustrated by our experiences in a design project for the municipality of Delft, the Netherlands. More precisely, the approach described is double layered in nature, comprising of the Double Diamond design process, which aims to
provide structure to the process, while the inclusion of the Frame Innovation method, aims to provide inspiration. First, this elaborate method is motivated in the context of the municipality ofDelft, supported by current streams of literature on participatory design. Next, we present findings highlighting three pivotal moments experienced as a result of using this approach. By engaging
in a reflective practice, key learnings and insights gained from the implementation of the approach are presented, as well as conclusions
and recommendations for the field of design research withinparticipatory design.
Original languageEnglish
Title of host publicationProceedings of the 16th Participatory Desing Conference 2020
EditorsChiara Del Gaudio, Leonardo Parra, Shana Agid, Cristhian Parra, Giacomo Poderi, Diana Duque, Liliana Villezcas, Andrea Botero, Felipe César Londoño, Paula Escandón
PublisherAssociation for Computing Machinery (ACM)
Number of pages5
ISBN (Print)978-1-4503-7606-8
Publication statusPublished - 2020
EventParticipatory Design Conference 2020 - Manizales, Colombia
Duration: 15 Jun 202019 Jun 2020


ConferenceParticipatory Design Conference 2020
Abbreviated titlePDC2020


  • Design research
  • Design approach
  • Methodologies
  • Frame Innovation
  • Reflective practice

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