Designing a Smart Electric Vehicle Charge Point of Algorithmic Transparency: Doing Harm by Doing Good?

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

5 Downloads (Pure)

Abstract

The increasing use of algorithms in cities has come under scrutiny. Transparency is widely seen as a way to ensure their fairness and accountability. We investigate how al- gorithmic transparency helps citizens understand smart electric vehicle charge points and how its conception differs between experts and citizens. Using a research-through-
design approach we collaborated over a 10-month period with companies and Amsterdam municipality to prototype and evaluate a transparent smart electric vehicle charge
point. We find that experts believe transparency is pro- duced by truthful information about inputs, processes and outcomes, that this information aids understanding and is
actionable. We also find that citizens are indifferent to al-gorithmic decision-making when it serves common interests. Furthermore, transparency invites gaming, creates
expectations of control, and adds to the cognitive burden of an already stressful task. Our findings suggest algorithmic transparency benefits professional stakeholders more than
the citizens it is claimed to serve.
Original languageEnglish
Title of host publicationProceedings of the ACM conference on Designing Interactive Systems (DIS) 2020
EditorsA. Luusua, J. Ylipulli
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages5
Publication statusPublished - 2020
Event2020 ACM Conference on Designing Interactive Systems, DIS 2020 (Virtual/online event due to COVID-19)
- Eindhoven, Netherlands
Duration: 6 Jul 202010 Jul 2020

Conference

Conference2020 ACM Conference on Designing Interactive Systems, DIS 2020 (Virtual/online event due to COVID-19)
CountryNetherlands
CityEindhoven
Period6/07/2010/07/20

Keywords

  • Transparency
  • Algorithms
  • Electric vehicle charging

Fingerprint Dive into the research topics of 'Designing a Smart Electric Vehicle Charge Point of Algorithmic Transparency: Doing Harm by Doing Good?'. Together they form a unique fingerprint.

Cite this