Abstract
Behavioural design is an emergent discipline that aims to harness design’s influence on behaviour in an intentional way. However, there is limited knowledge on how to translate knowledge on behaviour and its determinants to specific design properties in ways that can maintain such change. We adopt a user experiential view to discuss the role that artefacts and their materiality play in effectively changing behaviour by introducing the notion of appropriateness, a quality of user-artefact interaction that describes the fitness of an artefact to the user and context that may play a moderating role in effectiveness of a design intervention in contributing to behaviour change. Based on an in-situ exploratory study with two conceptual artefacts we show that this appropriateness could help to investigate the long-term effectiveness of artefacts.
Original language | English |
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Title of host publication | DRS2022: Bilbao |
Editors | Dan Lockton, Sara Lenzi, Paul Hekkert, Arlene Oak, Juan Sádaba, Peter Lloyd |
Place of Publication | Bilbao, Spain |
Publisher | Design Research Society |
ISBN (Electronic) | 978-1-91229-457-2 |
DOIs | |
Publication status | Published - 2022 |
Event | DRS 2022 - Bilbao, Spain Duration: 25 Jun 2022 → 3 Jul 2022 https://www.drs2022.org |
Conference
Conference | DRS 2022 |
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Country/Territory | Spain |
City | Bilbao |
Period | 25/06/22 → 3/07/22 |
Internet address |
Keywords
- design for behaviour change
- product influence
- effectiveness
- experience