Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change

T. van Arkel; N. Tromp

doi:10.21606/drs.2022.702

Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change

Form and Experience

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

1 Citation (Scopus)

214 Downloads (Pure)

Abstract

Behavioural design is an emergent discipline that aims to harness design’s influence on behaviour in an intentional way. However, there is limited knowledge on how to translate knowledge on behaviour and its determinants to specific design properties in ways that can maintain such change. We adopt a user experiential view to discuss the role that artefacts and their materiality play in effectively changing behaviour by introducing the notion of appropriateness, a quality of user-artefact interaction that describes the fitness of an artefact to the user and context that may play a moderating role in effectiveness of a design intervention in contributing to behaviour change. Based on an in-situ exploratory study with two conceptual artefacts we show that this appropriateness could help to investigate the long-term effectiveness of artefacts.

Original language	English
Title of host publication	Proceedings of DRS
Editors	Dan Lockton, Sara Lenzi, Paul Hekkert, Arlene Oak, Juan Sádaba, Peter Lloyd
Place of Publication	Bilbao, Spain
Publisher	Design Research Society
ISBN (Electronic)	978-1-91229-457-2
DOIs	https://doi.org/10.21606/drs.2022.702
Publication status	Published - 2022
Event	DRS 2022 - Bilbao, Spain Duration: 25 Jun 2022 → 3 Jul 2022 https://www.drs2022.org

Publication series

Name	Proceedings of DRS
Volume	2022
ISSN (Electronic)	2398-3132

Conference

Conference	DRS 2022
Country/Territory	Spain
City	Bilbao
Period	25/06/22 → 3/07/22
Internet address	https://www.drs2022.org

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

design for behaviour change
product influence
effectiveness
experience

Access to Document

10.21606/drs.2022.702

Designing appropriate thingsFinal published version, 6.6 MBLicence: CC BY-NC

Cite this

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title = "Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change",

abstract = "Behavioural design is an emergent discipline that aims to harness design{\textquoteright}s influence on behaviour in an intentional way. However, there is limited knowledge on how to translate knowledge on behaviour and its determinants to specific design properties in ways that can maintain such change. We adopt a user experiential view to discuss the role that artefacts and their materiality play in effectively changing behaviour by introducing the notion of appropriateness, a quality of user-artefact interaction that describes the fitness of an artefact to the user and context that may play a moderating role in effectiveness of a design intervention in contributing to behaviour change. Based on an in-situ exploratory study with two conceptual artefacts we show that this appropriateness could help to investigate the long-term effectiveness of artefacts.",

keywords = "design for behaviour change, product influence, effectiveness, experience",

author = "\{van Arkel\}, T. and N. Tromp",

year = "2022",

doi = "10.21606/drs.2022.702",

language = "English",

series = "Proceedings of DRS",

publisher = "Design Research Society",

editor = "Dan Lockton and Sara Lenzi and Paul Hekkert and Arlene Oak and Juan S{\'a}daba and Peter Lloyd",

booktitle = "Proceedings of DRS",

note = "DRS 2022 ; Conference date: 25-06-2022 Through 03-07-2022",

url = "https://www.drs2022.org",

}

van Arkel, T & Tromp, N 2022, Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change. in D Lockton, S Lenzi, P Hekkert, A Oak, J Sádaba & P Lloyd (eds), Proceedings of DRS. Proceedings of DRS, vol. 2022, Design Research Society, Bilbao, Spain, DRS 2022, Bilbao, Spain, 25/06/22. https://doi.org/10.21606/drs.2022.702

Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change. / van Arkel, T.; Tromp, N.
Proceedings of DRS. ed. / Dan Lockton; Sara Lenzi; Paul Hekkert; Arlene Oak; Juan Sádaba; Peter Lloyd. Bilbao, Spain: Design Research Society, 2022. (Proceedings of DRS; Vol. 2022).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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AB - Behavioural design is an emergent discipline that aims to harness design’s influence on behaviour in an intentional way. However, there is limited knowledge on how to translate knowledge on behaviour and its determinants to specific design properties in ways that can maintain such change. We adopt a user experiential view to discuss the role that artefacts and their materiality play in effectively changing behaviour by introducing the notion of appropriateness, a quality of user-artefact interaction that describes the fitness of an artefact to the user and context that may play a moderating role in effectiveness of a design intervention in contributing to behaviour change. Based on an in-situ exploratory study with two conceptual artefacts we show that this appropriateness could help to investigate the long-term effectiveness of artefacts.

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KW - product influence

KW - effectiveness

KW - experience

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M3 - Conference contribution

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A2 - Lenzi, Sara

A2 - Hekkert, Paul

A2 - Oak, Arlene

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PB - Design Research Society

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ER -

Designing appropriate things: An experiential perspective on the effectiveness of artefacts in contributing to behaviour change

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this