Designing bus rapid transit systems: Lessons on service reliability and operations

Robert Ishaq, Oded Cats*

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

9 Citations (Scopus)
13 Downloads (Pure)


Cities worldwide are looking for expanding the capacity of their public transport system while considering budget limitations. Bus Rapid Transit (BRT) systems are increasingly considered as alternatives for designing a mass public transport in mid-size cities in developed countries. While operations have been recognized as an important success factor, previous studies have focused on infrastructure design and planning principles of BRT. We study the operations of BRT related to service reliability and service utilization and derive lessons for planning and operations. The study is centered on the performance of the Matronit BRT system in Haifa, which is the first mass transit network of its kind in Israel. The inter-relation between service reliability, fleet management and service utilization are analysed. The speed and reliability improvements attained by the infrastructure and technological priority measures need to be complemented with control instruments to yield further gains for both service users and service provider.

Original languageEnglish
Pages (from-to)946-953
Number of pages8
JournalCase Studies on Transport Policy
Issue number3
Publication statusPublished - 2020

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


  • Bus rapid transit
  • Service reliability
  • Transit operations


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