TY - GEN
T1 - Designing for Social Interaction in the Age of Excessive Smartphone Use
AU - Genç, Hüseyin Ugur
AU - Coskun, Aykut
PY - 2020
Y1 - 2020
N2 - Excessive smartphone use has negative effects on our social relations as well as on our mental and psychological health. Most of the previous work to avoid these negative effects is based on a top-down approach such as restricting or limiting users' use of smartphones. Diverging from previous work, we followed a bottom-up approach to understand the practice of smartphone use in public settings from the users' perspective. We conducted observations in four coffeehouses, six focus group sessions with 46 participants and three design workshops with 15 designers. We identified five themes that help better understand smartphone use behavior in public settings and four alternative design approaches to mediate this behavior, namely enlighteners, preventers, supporters, and compliers. We discuss the implications of these themes and approaches for designing future interactive technologies aimed at mediating excessive smartphone use behavior.
AB - Excessive smartphone use has negative effects on our social relations as well as on our mental and psychological health. Most of the previous work to avoid these negative effects is based on a top-down approach such as restricting or limiting users' use of smartphones. Diverging from previous work, we followed a bottom-up approach to understand the practice of smartphone use in public settings from the users' perspective. We conducted observations in four coffeehouses, six focus group sessions with 46 participants and three design workshops with 15 designers. We identified five themes that help better understand smartphone use behavior in public settings and four alternative design approaches to mediate this behavior, namely enlighteners, preventers, supporters, and compliers. We discuss the implications of these themes and approaches for designing future interactive technologies aimed at mediating excessive smartphone use behavior.
KW - design for behavioral change
KW - focus group design workshop
KW - smartphone
UR - http://www.scopus.com/inward/record.url?scp=85091314323&partnerID=8YFLogxK
U2 - 10.1145/3313831.3376492
DO - 10.1145/3313831.3376492
M3 - Conference contribution
AN - SCOPUS:85091314323
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery (ACM)
T2 - 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020
Y2 - 25 April 2020 through 30 April 2020
ER -