Abstract
This research investigates consumers’ perception of two main types of reusable packaging systems: refillable and returnable packaging systems. An online experiment was conducted with Dutch consumers (n=250) in which attitudinal and behavioural responses to two reusable packaging systems were compared to the responses to disposable packaging. We created three types of packaging (disposable, refillable and returnable) for either food (ketchup) and non-food (shampoo) products. Results showed that consumers evaluate refillable and returnable packaging positively. Three benefits (environmental benefits, anticipated conscience and enjoyment) and three risks (contamination, complexity and performance risks) of reusable packaging are measured in this study. This research contributes to theunderstanding of consumers’ perception of reusable packaging systems, which can help future designers and companies to design their systems more effectively.
Original language | English |
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Title of host publication | EcoDesign for Sustainable Products, Services and Social Systems I |
Editors | Kobayashi Hideki, Fukushige Shinichi, Yamasue Eiji, Hara Keishiro |
Publisher | Springer Nature |
Chapter | 2 |
Pages | 17-30 |
Number of pages | 14 |
ISBN (Electronic) | 978-981-99-3817-9 |
ISBN (Print) | 978-981-99-3818-6 |
DOIs | |
Publication status | Published - 2024 |
Event | EcoDesign2021: EcoDesign with Art, Science and Technology - Online conference - Online Duration: 1 Dec 2021 → 3 Dec 2021 http://www.ecodenet.com/ed2021/ |
Conference
Conference | EcoDesign2021 |
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Period | 1/12/21 → 3/12/21 |
Internet address |
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Keywords
- Reuse
- Benefits and risks
- consumer behaviour
- Circular economy
- Returnable packaging
- Refillable packaging