Developing reusable packaging for FMCG: Consumers’ perceptions of benefits and risks of refillable and returnable packaging systems

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Abstract

This research investigates consumers’ perception of two main types of reusable packaging systems: refillable and returnable packaging systems. An online experiment was conducted with Dutch consumers (n=250) in which attitudinal and behavioural responses to two reusable packaging systems were compared to the responses to disposable packaging. We created three types of packaging (disposable, refillable and returnable) for either food (ketchup) and non-food (shampoo) products. Results showed that consumers evaluate refillable and returnable packaging positively. Three benefits (environmental benefits, anticipated conscience and enjoyment) and three risks (contamination, complexity and performance risks) of reusable packaging are measured in this study. This research contributes to theunderstanding of consumers’ perception of reusable packaging systems, which can help future designers and companies to design their systems more effectively.
Original languageEnglish
Title of host publicationEcoDesign for Sustainable Products, Services and Social Systems I
EditorsKobayashi Hideki, Fukushige Shinichi, Yamasue Eiji, Hara Keishiro
PublisherSpringer Nature
Chapter2
Pages17-30
Number of pages14
ISBN (Electronic)978-981-99-3817-9
ISBN (Print)978-981-99-3818-6
DOIs
Publication statusPublished - 2024
EventEcoDesign2021: EcoDesign with Art, Science and Technology - Online conference - Online
Duration: 1 Dec 20213 Dec 2021
http://www.ecodenet.com/ed2021/

Conference

ConferenceEcoDesign2021
Period1/12/213/12/21
Internet address

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

  • Reuse
  • Benefits and risks
  • consumer behaviour
  • Circular economy
  • Returnable packaging
  • Refillable packaging

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