Development of a maturity model for blended education: A delphi study

Katie Goeman, Wiebe Dijkstra, Stephan Poelmans, Pavani Vemuri, Willem Van Valkenburg

    Research output: Contribution to journalArticleScientificpeer-review

    3 Citations (Scopus)
    43 Downloads (Pure)


    In order to embed blended learning environments in a strategic and sustainable manner, a multi-actor, multidimensional approach is necessary. This paper reports the results of a 3-round Delphi study involving 28 experts which focuses on the refinement and validation of a layered maturity model that assesses key aspects of blended practices in higher education. The study examines the wording of the proposed assumptions, dimensions and indicators, whether they bear validity and if there are others that are not accounted for. We present the findings of each round, the confirmed maturity model and a series of recommendations for its future usage. As such, it is helpful for lecturers, program coordinators, support services or institutional leaders to decide upon follow-up actions and to achieve up-scaled blended programs and courses in higher education institutions.
    Original languageEnglish
    Pages (from-to)229-258
    Number of pages30
    JournalInternational Journal on E-Learning: Corporate, Government, Healthcare, and Higher Education
    Issue number3
    Publication statusPublished - 2021


    • Blended education
    • Blended teaching
    • Delphi study
    • Maturity model


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