Digital Participatory Platforms for Co-Production in Urban Development: A Systematic Review

Enzo Falco, Reinout Kleinhans

    Research output: Contribution to journalArticleScientificpeer-review

    36 Citations (Scopus)
    105 Downloads (Pure)

    Abstract

    A renewed interest has appeared in citizen co-production of public services due to financial pressure on governments. While social media are considered an important facilitator, many digital participatory platforms (DPPs) have been developed to facilitate co-production between citizens and governments
    in the context of urban development. Previous studies have delivered a fragmented overview of DPPs in a few socio-spatial contexts and failed to take stock of the rise of DPPs. This article aims to provide a more comprehensive picture of the availability and functionalities of DPPs. Through a systematic
    review, 113 active DPPs have been identified, analysed, and classified within a citizen-government relationship typology. Almost a quarter of these DPPs demonstrate a realistic potential for online and offline co-production between governments and citizens. The article critically analyses the characteristics of these DPPs and explores their real-world applications in urban development. The
    article concludes with directions for further research.
    Original languageEnglish
    Article number5
    Number of pages27
    JournalInternational Journal of E-Planning Research
    Volume7
    Issue number3
    DOIs
    Publication statusPublished - 2018

    Keywords

    • Citizen Engagement
    • Citizen-Government Relationships
    • Co-Production
    • Digital Participatory Platforms
    • Online Platforms
    • Self-Organization
    • Social Media
    • Urban Development

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