Abstract
A renewed interest has appeared in citizen co-production of public services due to financial pressure on governments. While social media are considered an important facilitator, many digital participatory platforms (DPPs) have been developed to facilitate co-production between citizens and governments in the context of urban development. Previous studies have delivered a fragmented overview of DPPs in a few socio-spatial contexts and failed to take stock of the rise of DPPs. This article aims to provide a more comprehensive picture of the availability and functionalities of DPPs. Through a systematic review, 113 active DPPs have been identified, analysed, and classified within a citizen-government relationship typology. Almost a quarter of these DPPs demonstrate a realistic potential for online and offline co-production between governments and citizens. The article critically analyses the characteristics of these DPPs and explores their real-world applications in urban development. The article concludes with directions for further research.
| Original language | English |
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| Title of host publication | Crowdsourcing: Concepts, Methodologies, Tools, and Applications |
| Editors | Mehdi Khosrow-Pour, Steve Clarke, Murray E. Jennex, Annie Becker, Ari-Veikko Anttiroiko |
| Place of Publication | Hershey, PA, USA |
| Publisher | IGI Global |
| Chapter | 33 |
| Pages | 663-690 |
| Number of pages | 28 |
| ISBN (Electronic) | 978-1-5225-8363-9 |
| ISBN (Print) | 978-1-5225-8362-2 |
| DOIs | |
| Publication status | Published - 2019 |