Electronic voting for all: Co-creating an accessible interface

Daan van Eijk; Johan Molenbroek; Lilian Henze; Geert Niermeijer

doi:10.1007/978-3-319-96071-5_84

Electronic voting for all: Co-creating an accessible interface

Daan van Eijk^*, Johan Molenbroek, Lilian Henze, Geert Niermeijer

^*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Abstract

The study investigated the extent to which electronic voting is accessible to Dutch voters, especially the visually impaired, those with low literacy, and the elderly. Together with the different user groups, a series of electronic interfaces were developed and simulations of a vote-printer were built to run tests on large numbers of participants. The interface consisted of a card reader, a touchscreen and a printer; audio support was available via a headset. For participants with disabilities, the independent variables were visual impairment and low literacy. For elderly participants, the independent variable was age. All participants were asked to make specific choices on the screen and to check the printed result for their choice. As reference, they were asked to vote using the current Dutch ballot paper/red pencil system. The criteria used to determine the accessibility of both systems was: does the printed ballot match the intended vote? The vote-printer significantly increased independent voting by the visually impaired, however this was not seen for the low-literacy group. For the elderly, the use of a vote-printer with electronic interface is equally as accessible as the current paper ballot. All three groups reported using a vote-printer with electronic interface to be easier than the current paper ballot. The study confirmed that co-creating with intended users in the early conceptualization phase is key.

Original language	English
Title of host publication	Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII
Subtitle of host publication	Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design
Editors	S. Bagnara, R. Tartaglia, S. Albolino, T. Alexander, Y. Fujita
Place of Publication	Cham
Publisher	Springer
Pages	800-809
Number of pages	10
Volume	VII
ISBN (Electronic)	978-3-319-96071-5
ISBN (Print)	978-3-319-96070-8
DOIs	https://doi.org/10.1007/978-3-319-96071-5_84
Publication status	Published - 2019
Event	IEA 2018: 20th Congress of the International Ergonomics Association - Florence, Italy Duration: 26 Aug 2018 → 30 Aug 2018 Conference number: 20

Publication series

Name	Advances in Intelligent Systems and Computing
Publisher	Springer
Volume	824
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	IEA 2018: 20th Congress of the International Ergonomics Association
Abbreviated title	IEA 2018
Country/Territory	Italy
City	Florence
Period	26/08/18 → 30/08/18

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

Accessibility
Design for all
Electronic voting

Access to Document

10.1007/978-3-319-96071-5_84

Eijk2019_Chapter_ElectronicVotingForAllCo-creatFinal published version, 1.05 MB

Cite this

van Eijk, D., Molenbroek, J., Henze, L., & Niermeijer, G. (2019). Electronic voting for all: Co-creating an accessible interface. In S. Bagnara, R. Tartaglia, S. Albolino, T. Alexander, & Y. Fujita (Eds.), Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII: Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design (Vol. VII, pp. 800-809). (Advances in Intelligent Systems and Computing; Vol. 824). Springer. https://doi.org/10.1007/978-3-319-96071-5_84

van Eijk, Daan ; Molenbroek, Johan ; Henze, Lilian et al. / Electronic voting for all : Co-creating an accessible interface. Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII: Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design. editor / S. Bagnara ; R. Tartaglia ; S. Albolino ; T. Alexander ; Y. Fujita. Vol. VII Cham : Springer, 2019. pp. 800-809 (Advances in Intelligent Systems and Computing).

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title = "Electronic voting for all: Co-creating an accessible interface",

abstract = "The study investigated the extent to which electronic voting is accessible to Dutch voters, especially the visually impaired, those with low literacy, and the elderly. Together with the different user groups, a series of electronic interfaces were developed and simulations of a vote-printer were built to run tests on large numbers of participants. The interface consisted of a card reader, a touchscreen and a printer; audio support was available via a headset. For participants with disabilities, the independent variables were visual impairment and low literacy. For elderly participants, the independent variable was age. All participants were asked to make specific choices on the screen and to check the printed result for their choice. As reference, they were asked to vote using the current Dutch ballot paper/red pencil system. The criteria used to determine the accessibility of both systems was: does the printed ballot match the intended vote? The vote-printer significantly increased independent voting by the visually impaired, however this was not seen for the low-literacy group. For the elderly, the use of a vote-printer with electronic interface is equally as accessible as the current paper ballot. All three groups reported using a vote-printer with electronic interface to be easier than the current paper ballot. The study confirmed that co-creating with intended users in the early conceptualization phase is key.",

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van Eijk, D , Molenbroek, J, Henze, L & Niermeijer, G 2019, Electronic voting for all: Co-creating an accessible interface. in S Bagnara, R Tartaglia, S Albolino, T Alexander & Y Fujita (eds), Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII: Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design. vol. VII, Advances in Intelligent Systems and Computing, vol. 824, Springer, Cham, pp. 800-809, IEA 2018: 20th Congress of the International Ergonomics Association, Florence, Italy, 26/08/18. https://doi.org/10.1007/978-3-319-96071-5_84

Electronic voting for all: Co-creating an accessible interface. / van Eijk, Daan ; Molenbroek, Johan; Henze, Lilian et al.
Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII: Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design. ed. / S. Bagnara; R. Tartaglia; S. Albolino; T. Alexander; Y. Fujita. Vol. VII Cham: Springer, 2019. p. 800-809 (Advances in Intelligent Systems and Computing; Vol. 824).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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van Eijk D , Molenbroek J, Henze L, Niermeijer G. Electronic voting for all: Co-creating an accessible interface. In Bagnara S, Tartaglia R, Albolino S, Alexander T, Fujita Y, editors, Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII: Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design. Vol. VII. Cham: Springer. 2019. p. 800-809. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-96071-5_84

Electronic voting for all: Co-creating an accessible interface

Abstract

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Keywords

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