Embedding knowledge processes to maintain service levels and efficiency in a growing ICT services firm

M Oostdam, RM Verburg, M Lobbezoo

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationeChallenges e-2013 Conference Proceedings
    EditorsP Cunningham, M Cunningham
    Place of Publications.l.
    PublisherIIMC international information management corporation
    Pages1-7
    Number of pages7
    ISBN (Print)978-1-905824-40-3
    Publication statusPublished - 2013
    EventProceedings eChallenges, Dublin, Ireland - s.l.
    Duration: 9 Oct 201311 Oct 2013

    Publication series

    Name
    PublisherIIMC International Information Management Corporation

    Conference

    ConferenceProceedings eChallenges, Dublin, Ireland
    Period9/10/1311/10/13

    Cite this

    Oostdam, M., Verburg, RM., & Lobbezoo, M. (2013). Embedding knowledge processes to maintain service levels and efficiency in a growing ICT services firm. In P. Cunningham, & M. Cunningham (Eds.), eChallenges e-2013 Conference Proceedings (pp. 1-7). IIMC international information management corporation.