Enabling Supply Chain Visibility and Compliance Through Voluntary Information Sharing with Customs: A Case Study of the Global Quality Traceability System in China Customs

The promotion of digital customs and data analytics have led customs administrations to seek to improve their analytics capabilities and exploit data from the trade community. Despite the increased data analysis capabilities of Customs, the data available to them are still limited to the current mandated declaration. If businesses are willing to share additional commercial information with Customs, it will enable them to make a more accurate risk assessment and ensure compliance. As a new form of Customs and business partnership, voluntary information sharing can be a supplementary data source to the mandated declaration and enable Customs to exploit additional commercial information. This study analysed an exploratory case study on the Global Quality Traceability System (GQTS) initiated by China Customs to investigate how voluntary information sharing can be achieved, and to explore the benefits for the participants. This study demonstrated that voluntary information sharing with Customs implemented through a data pipeline enhanced supply chain visibility and ensured compliance. The private companies who shared information contributed to the supply chain visibility and in return benefited from it.