The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sensemaking and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
|Title of host publication||Proceedings of the 15th ISCRAM Conference|
|Editors||Kees Boersma, Brian Tomaszewski|
|Number of pages||11|
|Publication status||Published - 2018|
|Event|| 15th ISCRAM Conference: International Conference on Information Systems for Crisis Response and Management - Rochester, United States|
Duration: 20 May 2018 → 23 May 2018
Conference number: 15
|Conference||15th ISCRAM Conference|
|Abbreviated title||ISCRAM 2018|
|Period||20/05/18 → 23/05/18|
- community engagement
Nespeca, V., Meesters, K., & Comes, T. (2018). Evaluating Platforms for Community Sensemaking: Using the Case of the Kenyan Elections. In K. Boersma, & B. Tomaszewski (Eds.), Proceedings of the 15th ISCRAM Conference ISCRAM.