Abstract
The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sensemaking and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
Original language | English |
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Title of host publication | Proceedings of the 15th ISCRAM Conference |
Editors | Kees Boersma, Brian Tomaszewski |
Publisher | ISCRAM |
Number of pages | 11 |
Publication status | Published - 2018 |
Event | 15th ISCRAM Conference: International Conference on Information Systems for Crisis Response and Management - Rochester, United States Duration: 20 May 2018 → 23 May 2018 Conference number: 15 |
Conference
Conference | 15th ISCRAM Conference |
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Abbreviated title | ISCRAM 2018 |
Country/Territory | United States |
City | Rochester |
Period | 20/05/18 → 23/05/18 |
Keywords
- Sensemaking
- community engagement
- evaluation
- resilience
- requirements