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Evaluation of E-Purchase Delivery Channels from a Multi-stakeholder Perspective

    Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

    Abstract

    In the current omni-channel retail context, end consumers can choose between many delivery channels, including crowdshipping, delivery to parked car (into trunk), autonomous delivery robots, autonomous parcel lockers or staffed pickup points, and the retail outlet itself. The resulting changes in urban freight movements are attracting increasing interest, as these have a direct impact on the sustainability and liveability of the city. The identification of the advantages and disadvantages of delivery channels from the perspective of different stakeholders is essential to design a delivery network that is valued by all stakeholders, including transport operators, end consumers and local authorities. This overview can be a valuable support for city planners when designing sustainable delivery scenarios.

    Original languageEnglish
    Title of host publicationMediterranean Landscape Infrastructure
    Subtitle of host publicationA Data-Driven Analysis of Housing and Design
    EditorsAngeles Sánchez, Muhammad Nawaz Tunio, Davide Longato, Pir Mohammad
    PublisherSpringer Nature
    Pages43-62
    Number of pages20
    ISBN (Print)9783032216670
    DOIs
    Publication statusPublished - 2026
    EventInternational Conference on Landscapes Across the Mediterranean, CrossMED 2024 - Reggio Calabria, Italy
    Duration: 11 Dec 2024 → 13 Dec 2024

    Publication series

    NameSustainable Civil Infrastructures
    ISSN (Print)2366-3405
    ISSN (Electronic)2366-3413

    Conference

    ConferenceInternational Conference on Landscapes Across the Mediterranean, CrossMED 2024
    Country/TerritoryItaly
    CityReggio Calabria
    Period11/12/24 → 13/12/24

    Keywords

    • City logistics
    • E-purchase
    • Last mile delivery
    • Omni-channel delivery
    • Stakeholders
    • Urban freight

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