Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider

YK Dwivedi, A Papazafeiropoulou, WP Brinkman, B Lal

Research output: Contribution to journalArticleScientificpeer-review

20 Citations (Scopus)
Original languageEnglish
Pages (from-to)207-217
Number of pages11
JournalInformation Systems Frontiers: a journal of research and innovation
Volume12
Issue number2
DOIs
Publication statusPublished - 2010

Bibliographical note

On line publicatie in 2008

Keywords

  • CWTS 0.75 <= JFIS < 2.00

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