@article{b6df330010494b6e98d85db6f2022d39,
title = "Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider",
keywords = "CWTS 0.75 <= JFIS < 2.00",
author = "YK Dwivedi and A Papazafeiropoulou and WP Brinkman and B Lal",
note = "On line publicatie in 2008",
year = "2010",
doi = "10.1007/s10796-008-9074-7",
language = "English",
volume = "12",
pages = "207--217",
journal = "Information Systems Frontiers: a journal of research and innovation",
issn = "1387-3326",
publisher = "Springer",
number = "2",
}