Abstract
Children are eager to anthropomorphize (ascribe human attributes to) social robots. As a consequence they expect a more unconstrained, substantive and useful interaction with the robot than is possible with the current state-of-the art. In this paper we reflect on several of our user studies and investigate the form and role of expectations in child-robot interaction. We have found that the effectiveness of the social assistance of the robot is negatively influenced by misaligned expectations. We propose three strategies that have to be worked out for the management of expectations in child-robot interaction: 1) be aware of and analyze children's expectations, 2) educate children, and 3) acknowledge robots are (perceived as) a new kind of `living' entity besides humans and animals that we need to make responsible for managing expectations.
Original language | English |
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Title of host publication | 26th IEEE International Symposium on Robot and Human Interactive Communication, IEEE RO-MAN 2017 |
Place of Publication | Piscataway, NJ |
Publisher | IEEE |
Pages | 916-921 |
Number of pages | 6 |
ISBN (Electronic) | 978-1-5386-3518-6 |
ISBN (Print) | 978-1-5386-3519-3 |
DOIs | |
Publication status | Published - Aug 2017 |
Event | IEEE RO-MAN 2017: 26th IEEE International Symposium on Robot and Human Interactive Communication - Human-Robot Collaboration and Human Assistance for an Improved Quality of Life - Lisbon, Portugal Duration: 28 Aug 2017 → 1 Sept 2017 Conference number: 26 |
Conference
Conference | IEEE RO-MAN 2017 |
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Country/Territory | Portugal |
City | Lisbon |
Period | 28/08/17 → 1/09/17 |
Keywords
- Robots
- Diabetes
- Pediatrics
- Avatars
- Human-robot interaction
- Hospitals
- Interviews