Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations

J.B. Klitsie; R.A. Price; C.S.H. de Lille

Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations

J.B. Klitsie, R.A. Price, C.S.H. de Lille

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Abstract

Companies are organised to fulfil two distinctive functions: efficient and resilient exploitation of current business and parallel exploration of new possibilities. For the latter,
companies require strong organisational infrastructure such as team compositions and functional structures to ensure exploration remains effective. This paper explores the
potential for designing organisational infrastructure to be part of fourth order subject matter. In particular, it explores how organisational infrastructure could be designed in the
context of an exploratory unit, operating in a large heritage airline. This paper leverages insights from a long-term action research project and finds that building trust and shared
frames are crucial to designing infrastructure that affords the greater explorative agenda of an organisation.

Original language	English
Title of host publication	Proceedings of Acamdamy for Design Innovation Management Conference
Editors	E. Bohemia, G. Gemser, C. de Bont, N. Fain, R. Assoreira Almendra
Number of pages	17
Publication status	Published - 2019
Event	Academy for Design Innovation Management Conference 2019: Research Perspectives in the era of Transformations - Londom, United Kingdom Duration: 19 Jun 2019 → 21 Jun 2019

Conference

Conference	Academy for Design Innovation Management Conference 2019
Country/Territory	United Kingdom
City	Londom
Period	19/06/19 → 21/06/19

Keywords

corporate infrastructure
fourth order design
action research
design process
innovation

Access to Document

200216_ADIM proceedings_exploring the fourth orderFinal published version, 623 KBLicence: CC BY

1 Dissertation (TU Delft)

Overcoming the Valley of Death in a Service Organisation: Designing Innovation Implementation
Klitsie, J. B., 2021, Amsterdam. 376 p.
Research output: Thesis › Dissertation (TU Delft)

Open Access
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481 Downloads (Pure)

Cite this

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title = "Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations",

abstract = "Companies are organised to fulfil two distinctive functions: efficient and resilient exploitation of current business and parallel exploration of new possibilities. For the latter,companies require strong organisational infrastructure such as team compositions and functional structures to ensure exploration remains effective. This paper explores thepotential for designing organisational infrastructure to be part of fourth order subject matter. In particular, it explores how organisational infrastructure could be designed in thecontext of an exploratory unit, operating in a large heritage airline. This paper leverages insights from a long-term action research project and finds that building trust and sharedframes are crucial to designing infrastructure that affords the greater explorative agenda of an organisation.",

keywords = "corporate infrastructure, fourth order design, action research, design process, innovation",

author = "J.B. Klitsie and R.A. Price and {de Lille}, C.S.H.",

year = "2019",

language = "English",

editor = "E. Bohemia and G. Gemser and {de Bont}, C. and N. Fain and {Assoreira Almendra}, R.",

booktitle = "Proceedings of Acamdamy for Design Innovation Management Conference",

note = "Academy for Design Innovation Management Conference 2019 : Research Perspectives in the era of Transformations ; Conference date: 19-06-2019 Through 21-06-2019",

}

Klitsie, JB, Price, RA & de Lille, CSH 2019, Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations. in E Bohemia, G Gemser, C de Bont, N Fain & R Assoreira Almendra (eds), Proceedings of Acamdamy for Design Innovation Management Conference. Academy for Design Innovation Management Conference 2019, Londom, United Kingdom, 19/06/19.

Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations. / Klitsie, J.B.; Price, R.A.; de Lille, C.S.H.
Proceedings of Acamdamy for Design Innovation Management Conference. ed. / E. Bohemia; G. Gemser; C. de Bont; N. Fain; R. Assoreira Almendra. 2019.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations

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AU - Price, R.A.

AU - de Lille, C.S.H.

PY - 2019

Y1 - 2019

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AB - Companies are organised to fulfil two distinctive functions: efficient and resilient exploitation of current business and parallel exploration of new possibilities. For the latter,companies require strong organisational infrastructure such as team compositions and functional structures to ensure exploration remains effective. This paper explores thepotential for designing organisational infrastructure to be part of fourth order subject matter. In particular, it explores how organisational infrastructure could be designed in thecontext of an exploratory unit, operating in a large heritage airline. This paper leverages insights from a long-term action research project and finds that building trust and sharedframes are crucial to designing infrastructure that affords the greater explorative agenda of an organisation.

KW - corporate infrastructure

KW - fourth order design

KW - action research

KW - design process

KW - innovation

M3 - Conference contribution

BT - Proceedings of Acamdamy for Design Innovation Management Conference

A2 - Bohemia, E.

A2 - Gemser, G.

A2 - de Bont, C.

A2 - Fain, N.

A2 - Assoreira Almendra, R.

T2 - Academy for Design Innovation Management Conference 2019

Y2 - 19 June 2019 through 21 June 2019

ER -

Exploring the Fourth Order: Designing Organisational Infrastructure. In Research Perspectives in the Era of Transformations

Abstract

Conference

Keywords

Access to Document

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Research output

Overcoming the Valley of Death in a Service Organisation: Designing Innovation Implementation

Cite this