Extended AFD: Multi-channel service concept design.

Research output: Contribution to journal › Article › Scientific › peer-review

Keywords

@article{8df2fd6ccea441e6a6c02566ce4b02ca,

title = "Extended AFD: Multi-channel service concept design.",

keywords = "CWTS JFIS < 0.75",

author = "LPA Simons and WAGA Bouwman",

year = "2006",

language = "Undefined/Unknown",

volume = "17",

pages = "1043--1062",

journal = "Total Quality Management",

issn = "0954-4127",

publisher = "Routledge - Taylor & Francis Group",

number = "8",

}