Facilities Management and Corporate Real Estate Management as Value Drivers: How to measure and manage adding value

Theo van der Voordt (Editor), Per Anker Jensen (Editor)

Research output: Book/ReportBookScientific

Abstract

This book presents state of the art theory and research on the added value of FM and CREM and explores 12 value parameters in depth, including cost, productivity, employee satisfaction, image, culture, health and safety, adaptability, risk, innovation and creativity, value of assets, sustainability and Corporate Social Responsibility. It also presents 12 interviews with practitioners about how they cope with the concept of added value and how they manage and measure adding value in daily practice. Finally the book presents a new Value Adding Management model, based on input-throughput-output-outcome and the renowned Deming cycle of Plan, Do, Check and Act, with a number of tools for each step.

A hard copy of the book and the e-book version can be ordered at Routledge and at book stores such as Amazon and Vial Source or via Apple iTunes:

https://www.routledge.com/Facilities-Management-and-Corporate-Real-Estate-Management-as-Value-Drivers/Jensen-Voordt/p/book/9781138907188

https://www.amazon.com/Facilities-Management-Corporate-Estate-Drivers-ebook/dp/B01M0OMP2O/ref=sr_1_1_twi_kin_2/167-3946285-3916760?s=books&ie=UTF8&qid=1476273064&sr=1-1

https://www.vitalsource.com/products/facilities-management-and-corporate-real-estate-per-anker-jensen-v9781317442097


Original languageEnglish
Place of PublicationLondon
PublisherRoutledge - Taylor & Francis Group
Number of pages346
ISBN (Print)978-1-138-24387-3
Publication statusPublished - 2016

Bibliographical note

I included the cover + list of contents and the abstracts of all chapters

Keywords

  • added value
  • FM
  • CREM
  • management
  • measurement
  • state of the art

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  • The Delft legacy of Adding Value by CREM

    van der Voordt, T., 30 Sep 2016, Dear is Durable: Liber Amicorum for Hans de Jonge. Arkesteijn, M., van der Voordt, T., Remoy, H. & Chen, Y. (eds.). Delft: TU Delft Open, p. 145-151

    Research output: Chapter in Book/Conference proceedings/Edited volumeChapterProfessional

    Open Access
    File
  • Added value of FM: A critical review

    Jensen, PA. & van der Voordt, DJM., 2015, Proceedings of the European facility management conference EFMC 2015. Alexander, K. & Price, I. (eds.). s.l.: European Facility Management Network, p. 1-12 12 p.

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

  • Adding value by health care real estate: Parameters and priorities

    van der Voordt, DJM., 2015, Proceedings of the 22nd European Real Estate Society. s.n. (ed.). s.l.: European Real Estate Society, p. 1-11 11 p.

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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